CUSTOMER SURVEY

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ibb's Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ibb's Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Partners

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

More Reviews

For the 7 month duration that I received service, I experienced superb customer service and all questions I had were answered. The staff are all friendly and greet everyone with a smile, they are efficient and hardworking. I would recommend IBBS to any and everyone. Thank you IBBS!

Ember Lee, 08/17/2023

Engine Maintenance, near Old Saybrook, CT

Owners really know what they are doing and very much like the days of past. they treated me with patience, respect and i could tell honesty. i would change my dentist before i changed repair garage!

Geri J.